Returns & Exchanges📦↩️

We understand that hasty decisions are made sometimes and with that mistakes follow. Avoid any regrets because we’ll take care of you.
Every order from 54&Beyond comes with a 100% satisfaction guarantee. If for any reason you don’t love the products you ordered, send us a message

 

Exchanges/Returns:
    -If you ordered the wrong flag, don't panic please send us a direct email within 24hrs of your purchase for the necessary change 
    -If your order is already shipped, please allow delivery of product. Once product is received, please take pictures of the wrong item/ mistake and attach a brief helpful explanation.
    -Please Don't return any purchased products without contacting us first.
    -All returns are reviewed and accessed by our Quality team and swaps are processed 2-5 days after returns are received.
    -The complementary $8.00USD shipping cost on your original order  (*including duties and taxes) is non-refundable.
    -Shipping expenses for returning the item remain the responsibility of the customer

     

      Follow Our 5-step Easy Returns Process
        1.Email us directly at 📧sales@54beyond.com concerning your return. (*Please title your email regarding the matter)
          2.Send items in its original packaging to our returns address: 4339 Ridgewood Center Drive #1038
          Woodbridge, VA 22192 Cc:54&Beyond
            3.Once we receive the items , our quality team will access it within 1-3 days 
              4.After all quality assessments, exchanges and swaps will ship out within the 1-3 days via USPS
                5.Look out for your new Tracking number via email and you should receive your package within the 5-7 days delivery time.
                  NB: Exchanges are treated as final sale items. Once an exchange is processed, it is not eligible for further returns or exchanges.

                   

                  Refunds:
                    -Refunds for returned items will be issued to the original payment method you used when placing your order.
                      -We offer full refunds up to 15 days(*15 Days Refund Policy) from the date of purchase.
                        -Each banking institution is different but on average your refund is credited back to  your account typically between 1-5 business days or 5-10 days influenced by several factors 
                        -Please note that you might not receive a Refund e-mail until it's moved from the pending status (up to 48 hours later). Except for PayPal (which process instantly)

                         

                        Click the Link below to start your refund/exchange process👇🏿

                        🔗📧Refunds&Exchanges